Our standard age requirements are from 30 – 79 years old, with a minimum of 2 years driving experience.

• Aged 30-75
• Full UK driving license, held for 2 years with no more than 3 penalty points – Due to the paper part of the UK driving license being discontinued we now need to view your driving license information online before you travel. Viewing your information online will allow us to see: What vehicles you can drive, any penalty points or disqualifications you have, your name, the last 8 characters of your driving license number. To get your licence check code please visit: www.gov.uk/view-driving-licence. When requested you will need to send over this DVLA Licence Check Code
• 2 Utility bills from separate sources* dated within the last 3 months.The address and name on your licence must match both documents.. We accept the following documentation:

*You must provide a total of 2 proofs of address from the following:

• An annual council tax bill will be accepted.
• Electricity (bill/statement)
• Water (bill/statement)
• Gas (bill/statement)
• Broadband/Landline
• Council tax
• TV licence
• Bank Statement
• Credit card bill / statement
• Mortgage statement
• Polling card
• HMRC self-assessment / tax credit
• Passport or valid UK identity card. We must take a photocopy of the photo card drivers’ licence.
• £1000 Refundable security deposit required (BACS, Credit/Debit Card/Cash.)
• Signed rental agreement

Our campervans have a minimum hire period depending on the time of year:

November – February; 2 nights minimum

March – October; 3 nights minimum

Our standard pickup time is from 1pm and the handover process will last up to 1 hour so please allow time for this. We require our vans to be returned by 11am on the final day of your booking, unless a later check-out time has already been agreed. We do offer an early collection option (£65) and a flexible drop off (£65) allowing you to return the campervan after 11am (up to 5pm) – both of these options can be found in the optional extras when making the booking. Should the vehicle be returned after the agreed time without prior warning, then a late fee will apply. These can be found in the rental agreement. Please call beforehand to provide us with a rough ETA, so we can ensure we are there to greet you. Please be respectful with our vans and return them in the same condition they went out in.

All deposits to be paid in 24hours from time of booking. Unpaid deposits will result in the booking being cancelled and dates released. If your booking start date falls within the next 4 weeks, we will require the total amount to be paid in full to secure your booking. For all other bookings, we require a deposit of 50% upfront to secure your dates, with the remaining balance due 4 weeks before your rental start date. We will be in touch to remind you of the outstanding balance and provide payment details. 

The insurance excess is £1,000 will be held on the chosen card and will show as PENDING. Should an accident occur, the excess will be returned minus the cost of the repair.

The insurers do not discriminate against medical conditions. So long as the DVLA/ doctor/GP have not imposed any restrictions then you are covered as standard.

We recommend to choose a hardstanding pitch with electricity, particularly if you are going to be stationary for more than a couple of days. This protects against any inclement weather and not being able to drive off grass pitches. 

We advise you hook up to the campsite electric to ensure the leisure battery does not run down. This also allows you to run more power hungry devices such as the electric kettle and hairdryers etc..

We recommend that our campers charge their leisure battery with electrical hook up a minimum of once every three days to ensure the health of the battery.

Yes.  In order to use the 230v plug, you must be hooked up to electricity. 

This depends on how much power you consume, but we recommend being off-grid for no more than 3 days then plugging in on site using an electric hookup to top up the leisure battery.

Yes all of our campervans run on diesel heating that can be left on over night and is temperature controlled meaning that it will cut out when it reaches the correct heat and come back on when the air cools.  Approximately 1/4 cup of diesel will heat a campervan the whole night so it is super efficient and cost effective to operate.

No we DO NOT allow our campervans to go to Europe.

Yes you can, we welcome 1 well-behaved dog per vehicle, unless  by prior arrangement, so your furry friends can ride along with you.

Unlimited mileage is included throughout UK.

Standard Travel Policy – Cancellation Charges for hires booked and/or taken from 1^st January 2024

Customers wishing to cancel their reservation will:

• Receive a full refund of their deposit if cancelled more than 8 weeks (56 days) prior to rental start date, less a £50 administration fee
• Receive 50% of the total hire charge if cancelled between 8 and 4 weeks prior to rental start date, less a £50 administration fee
• Forfeit 100% of the total hire charge if cancelled less than 4 weeks before rental start date

Customers will always receive the option of rescheduling the booking, the credit valid for up to 6 months from the start date of the original booking. Please note we are not able to reschedule a booking for public holidays such as Christmas or Easter. Rebookings are made at a night basis and not on a seasonal rate basis.

All prices advertised are collected from our unit nr. Alderley Edge after 13:00. We can deliver the campervan to your door at 13:00 on the start of hire day for £1.75 + VAT per mile from our addrees. We will require all ID documents beforehand. Drop off is before 11:00. We do not offer collections on return at this moment in time. The cost of delivery will be added at the time of booking confirmation.

No, all our vans are absolutely NO SMOKING – this includes vaping. If there has been any evidence of smoking, including vaping, YOU WILL FORFEIT THE FULL £1000 SECURITY DEPOSIT. This will be entirely at the discretion of Dub Camper Hire. 

All our campervans are under manufacturer’s warranty and have VW breakdown assistance. There is a welcome pack detailing what to do in the event of a breakdown.