pine trees under starry night sky

Campervan Handover

Congratulations! We know you will be excited to start your Campervan adventure, so to speed things up we have carefully put together some information on how to operate our VW Campervans. We’ve been asked a number of times what we go through when we hand over our VW campervan to new hirers. The process takes about an hour and is designed to help you get your holiday off to the best start. People normally arrive at our unit by car. The meet and greet is a nice process as people are normally excited at the prospect of a trip away in a luxury camper.

The first thing we do is get the formalities out of the way. We take a copy of the driving license and proof of address and get the contract signed. The contract is quite wordy but it basically just says you are responsible for bringing the van back in the condition it left in, including a full tank of diesel. We then move on to the fun part, the demonstration. The first thing we do is pop up the roof and show how that works. Then we take you through the operation of the gas, the fridge and the electronic control panels.

The bed then gets pulled out to show how that works and at this stage we usually make the point that it is better to have the bed made up before you go out for the evening. Making up the bed after a few too many glasses of wine is never fun!

Collapsing the roof is an important part of the demo – you need to make sure the sides are tucked in tidily when the roof is in the down position. It is easy to clip it into position once the sides are sorted. We also show you how to use the moveable table. This is kept neatly stowed in the sliding door and can easily be set up inside or outside the van.

We then move in to the cab to go through the final steps including driver controls and you’re off on your travels.

Collection from 13:00 and return up to 11:00 as standard


Pick up and return your campervan the day that suits you. We are open 7 days a week to meet your travel needs